Tips for Hiring a Remodeling Contractor

Janelle Waggener

04/22/25


A successful renovation starts long before the first hammer swings. Whether you're updating a kitchen in a downtown Franklin bungalow or restoring a historic home off West Main, the contractor you hire can make or break the experience. These practical tips for hiring the right professional will help you feel confident in your choice—and set the foundation for a renovation that’s on time, on budget, and true to your vision.

Why Hiring the Right Contractor Matters

In a place like Franklin, where home styles range from modern farmhouses to Civil War-era cottages, no two projects are the same. That’s why hiring a remodeling contractor isn’t just about skill—it’s about finding someone who understands local building codes, respects architectural history, and communicates clearly throughout the process.

A qualified contractor can manage timelines, coordinate subcontractors, navigate permits, and help you avoid costly delays. On the other hand, a mismatched or inexperienced hire could leave you with unfinished work, budget overruns, or lingering repairs.

That’s why these tips are so valuable—especially in a market as diverse and design-driven as Franklin, TN.

1. Start With Referrals and Local Recommendations

Before you start scrolling through online listings, ask around. Some of the best contractors in Franklin never need to advertise because their work speaks for itself. Talk to neighbors, friends, or local real estate agents about who they’ve worked with and who they trust.

Bonus tip: Reach out to professionals like Janelle Waggener, a local real estate expert who often collaborates with trusted contractors. Agents like Janelle often know who delivers quality, communicates well, and follows through.

2. Check Licenses, Insurance, and Credentials

This step is non-negotiable. Before you move forward, verify that the contractor is properly licensed to work in Tennessee and carries both liability and workers’ compensation insurance.

Here’s why this matters:

  • A license ensures they’ve passed state requirements and are legally authorized to do the work.
  • Insurance protects you from liability in case of accidents or damage.
  • Credentials from organizations like the National Association of the Remodeling Industry (NARI) or Better Business Bureau (BBB) can be additional signs of professionalism.
You can check Tennessee contractor licensing through the Tennessee Department of Commerce & Insurance website.

3. Ask About Experience With Similar Projects

Not all remodelers specialize in the same types of work. A contractor who excels at building out modern kitchens may not be the right fit for restoring a 100-year-old home in Franklin’s historic district.

Ask specific questions like:

  • Have you worked on homes in this neighborhood or architectural style?
  • Are you familiar with Franklin’s permit and inspection requirements?
  • Can you share before-and-after photos of similar projects?
This ensures the contractor understands both the aesthetic and structural considerations your renovation might involve.

4. Get Detailed Written Estimates—And Compare Carefully

Once you’ve narrowed your list to two or three contractors, ask each for a detailed written estimate. It should include labor, materials, timelines, and payment terms. Be cautious of vague or overly low estimates—they can be a red flag for cut corners or surprise costs later.

When comparing estimates:

  • Look beyond the bottom line. What level of material quality is included?
  • Ask for clarification if line items are unclear or missing.
  • Be wary of bids that are significantly lower than others—it might mean corners will be cut.
One of the best tips for hiring a remodeling contractor is to remember the cheapest option isn’t always the best value.

5. Ask About Timelines and Communication

Any remodeling project will involve some disruption to your daily life. The key is working with someone who communicates clearly and respects your time.

During your initial meetings, ask:

  • What’s your typical timeline for this kind of project?
  • How often will we check in during the process?
  • Will I be working with you directly or with a project manager?
In a busy market like Franklin, where skilled labor is in high demand, clear communication and realistic timelines go a long way in setting expectations.

6. Check Reviews and Past Client Feedback

Online reviews can be helpful, but direct feedback from past clients is even better. Ask your contractor for references and take the time to follow up.

When speaking with past clients, ask:

  • Did the contractor stick to the proposed timeline and budget?
  • Was the work completed to your expectations?
  • How was communication throughout the process?
If possible, drive by one of the contractor’s completed projects to see the quality firsthand. In Franklin, where craftsmanship and curb appeal go hand in hand, good work usually stands out.

7. Review the Contract Thoroughly

Before signing anything, make sure the contract includes all the important details:

  • Project scope and timeline
  • Payment schedule
  • Materials list (with brands or quality levels, if applicable)
  • Warranties and guarantees
  • Cleanup expectations and dispute resolution process
Don’t hesitate to ask for changes or clarifications. A professional contractor won’t rush you through the contract process—and you shouldn’t feel pressured to sign anything you don’t fully understand.

8. Trust Your Gut

Sometimes, it comes down to instinct. If something feels off—poor communication, vague answers, or a general lack of professionalism—it’s okay to walk away. A renovation is a major investment, and the relationship with your contractor should be built on trust and transparency.

Franklin homeowners know the value of a well-done remodel, whether it’s prepping a home for sale or settling into a forever home. One of the most overlooked tips for hiring a remodeling contractor is simply this: work with someone you feel good about inviting into your space for weeks (or months) at a time.

Hiring Smart for a Successful Renovation

In Franklin’s evolving real estate landscape, remodeling is one of the best ways to personalize your space and add long-term value. However, even the best design ideas can fall flat if they’re not executed by the right team. By taking the time to vet your contractor, clarify expectations, and stay involved in the process, you’ll set yourself up for a smoother renovation—and results you’ll be proud of.

Need Local Tips for Hiring a Remodeling Contractor? Ask Janelle Waggener

Whether you're preparing to sell or planning your dream home renovation, Janelle Waggener is your go-to local resource. With deep ties to the Franklin community and a network of trusted professionals, she can connect you with remodeling contractors who meet the highest standards of craftsmanship and integrity. Reach out today for referrals or personalized advice on how to hire with confidence.



WORK WITH JANELLE

I’m proud to be the real estate REALTOR® of choice for those who want a great experience buying or selling a home. My “clients-first” approach means that you’ll be working with a professional who listens to you, provides expert advice, and works hard on your behalf.

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